The guide
Head of department
The manager of a department: front office, housekeeping, food and beverage, kitchen. The rota, the approvals and the growth of your people, in one place.
You build and publish the rota in minutes — or import it from a spreadsheet.
You see who is at risk of leaving before they hand in their notice.
Your own score is about what you control: observations and coaching.
Your home screen
Your score, your team and what is waiting for you.
You know in ten seconds whether anything is waiting on you.
The rota builder
Your whole department for the week, one person per row. Tap a cell to change the shift.
A rota that everybody sees on their phone, the moment you publish it.
The Kindex is never used to decide shifts. A test in the product fails if the rota ever reads it.
Retention watch
A short list of people who might be drifting away — and one thing to do for each.
You act on facts about the hotel, not on guesses about the person.
The reasons are things the hotel did or did not do, never how the person feels. Nothing enters the person’s record, and the note disappears after ninety days.
Your own career
A head of department is measured on months of results, not on standards passed.
Your progression rests on what your department achieved, month after month.
General manager
Which department needs you before lunch — without reading a single person’s answers.